Privacy Policy

Last Updated: 4.1.2025

1. Introduction

Joseph Orlando Law (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or otherwise engage with our services.

2. Information We Collect

  1. Contact Information: If you fill out a form on our website or choose to provide it to us, we may collect your name, email address, phone number, or other basic contact information you include in your message.

  2. Automatically Collected Data (Optional/As Applicable):

    • If our site uses analytic tools (e.g., cookies), we may automatically collect non-personal data such as IP address, browser type, and pages visited to improve website performance. If no such tools are used, you may omit or modify this section accordingly.

3. How We Use Your Information

  • Respond to Inquiries: We use your contact information to respond to questions, schedule consultations, or provide details about our estate planning services.

  • Service Provision: We may use information you submit to provide you with resources, updates, or other materials you have requested.

  • Website Improvements (if applicable): Any automatically collected, non-personal data may be used to troubleshoot technical issues, enhance website functionality, or analyze usage patterns.

4. Information Sharing and Disclosure

  • No Selling of Data: We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.

  • Third-Party Service Providers: We may share your information with trusted partners (e.g., website hosting, email service providers) strictly to help operate our business. These providers are contractually required to maintain the confidentiality of your information.

  • Legal Requirements: We may disclose your information if required by law, or in good faith belief that doing so is necessary to protect our rights, comply with legal processes, or investigate potential fraud.

  • SMS : SMS consent is not shared with third parties for marketing purposes.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no electronic transmission or storage system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of any passwords or account information.

6. Your Rights and Choices

  • Access and Correction: You can request access to or correction of the personal information we hold about you by contacting us directly using the details below.

  • Opt-Out: If you receive marketing communications (e.g., newsletters) or SMS text messaging from us, you may opt out at any time by following the unsubscribe instructions or contacting us using the information below.

7. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, or enforce agreements.

8. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Joseph Orlando Law. This includes SMS messages for appointment scheduling, appointment reminders, requests for information relevant to your inquiry, post-appointment instructions, case updates, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.josephorlandolaw.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

1.    SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2.    Types of SMS Communications:

If you have consented to receive text messages from Joseph Orlando Law, you may receive messages related to the following:

·         Appointment scheduling and reminders

·         Requests for information relevant to your inquiry

·         Post-appointment instructions

·         Case updates

·         Follow-up messages

·         Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Joe Orlando at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Joseph Orlando Law at any time."

3.    Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your inquiry or case.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4.    Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5.    Opt-In Method:

You may opt-in to receive SMS messages from Joseph Orlando Law in the following ways

·         Verbally, during a conversation

·         By submitting an online form

6.     Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7.     Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Joe@JosephOrlandoLaw.com or by calling (216) 503-2789.

Additional Options:

·         If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8.    Standard Messaging Disclosures:

·         Message and data rates may apply.

·         You can opt out at any time by texting "STOP."

·         For assistance, text "HELP" or visit our Privacy Policy page.

·         Message frequency may vary

9. Links to Other Websites

Our website may include links to third-party sites for your convenience. We have no control over and are not responsible for the content or privacy practices of such websites. We encourage you to review their privacy policies when you visit them.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after such changes indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

Joseph Orlando Law
Phone: 216.503.2789
Fax: 216.503.2793
Email: Joe@JosephOrlandoLaw.com